Terms and Conditions
The following terms and conditions apply to your use of the Lucia Healing
Arts website. Your use of the website indicates your acceptance of these terms and conditions.
Arts website. Your use of the website indicates your acceptance of these terms and conditions.
1. Placing Order / Pricing
We will ship to anywhere in the world. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Lucia Healing Arts reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verification's or information before accepting any order.
All pricing is in Australian dollars and inclusive of GST. Please note that pricing and stock availability are subject to change without prior notice. If an item is out of stock, Lucia Healing Arts will contact you to either select an alternative product or offer a refund.
We cannot make additions or deletions to orders once they have been placed.
In the event a product is listed at an incorrect price due to typographical error, Lucia Healing Arts shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Lucia Healing Arts reserves the rights to adjust product and freight costs on the web site at any time.
All pricing is in Australian dollars and inclusive of GST. Please note that pricing and stock availability are subject to change without prior notice. If an item is out of stock, Lucia Healing Arts will contact you to either select an alternative product or offer a refund.
We cannot make additions or deletions to orders once they have been placed.
In the event a product is listed at an incorrect price due to typographical error, Lucia Healing Arts shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Lucia Healing Arts reserves the rights to adjust product and freight costs on the web site at any time.
2. Delivery
We aim to dispatch your order within 48 hours of receipt, providing that goods are in stock.
Delivery charges within Australia will be AUD$15 for orders where the total value of goods purchased is less than AUD$200.00. We will advise you of the delivery charge for International Orders.
Goods will be delivered using Australia Post or a Courier service and a signature may be required upon receipt of goods.
Lucia Healing Arts will contact you by email to let you know when an order has been dispatched and provide an estimated delivery date
Customers are responsible to have someone at the delivery address to sign for and accept the delivery. For Courier services, if you are not present when a delivery takes place, a card will be left and you can re-arrange delivery on an alternative morning / afternoon of a specific day. Any additional costs for re-delivery attempts beyond this will be paid for by the customer.
Any date quoted for delivery is an estimate only.
Delivery charges within Australia will be AUD$15 for orders where the total value of goods purchased is less than AUD$200.00. We will advise you of the delivery charge for International Orders.
Goods will be delivered using Australia Post or a Courier service and a signature may be required upon receipt of goods.
Lucia Healing Arts will contact you by email to let you know when an order has been dispatched and provide an estimated delivery date
Customers are responsible to have someone at the delivery address to sign for and accept the delivery. For Courier services, if you are not present when a delivery takes place, a card will be left and you can re-arrange delivery on an alternative morning / afternoon of a specific day. Any additional costs for re-delivery attempts beyond this will be paid for by the customer.
Any date quoted for delivery is an estimate only.
3. Returns / Exchanges
Returns for exchange/credit voucher will only be accepted within 7 days of you receiving the goods. Customers must contact Lucia Healing Arts for a returns acceptance number prior to agreement for any returns to take place. Returned goods must be unused, in their original condition and packaging. Shipping and handling cost are not refundable. The customer will be responsible for the cost of returning any item to Lucia Healing Arts in its original condition. Lucia Healing Arts advises all customers returning items to use a recorded or registered delivery, as we cannot be held responsible for items that may be lost or damaged in the post
If requested by Lucia Healing Arts the Customer may be required to provide information that we can use to assist the Customer with any exchange. This information may include your name, address, home phone, work phone, credit card details and other relevant information required by Lucia Healing Arts Failure to provide sufficient information may delay the exchange process. Lucia Healing Arts is not to be held responsible for any delays according to this clause.
There will be no credit given on order price difference, due to any price changes.
Any incorrect, missing or damaged items received must be reported to Lucia Healing Arts within 24 hours of you receiving the delivery.
If item(s) received is not what you ordered, please do not open the sealed packaging. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
Lucia Healing Arts owns the title of any extra goods shipped with your order that have been dispatched in error.
Once an order has been placed, cancellation of orders by the customer are not allowed.
If requested by Lucia Healing Arts the Customer may be required to provide information that we can use to assist the Customer with any exchange. This information may include your name, address, home phone, work phone, credit card details and other relevant information required by Lucia Healing Arts Failure to provide sufficient information may delay the exchange process. Lucia Healing Arts is not to be held responsible for any delays according to this clause.
There will be no credit given on order price difference, due to any price changes.
Any incorrect, missing or damaged items received must be reported to Lucia Healing Arts within 24 hours of you receiving the delivery.
If item(s) received is not what you ordered, please do not open the sealed packaging. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
Lucia Healing Arts owns the title of any extra goods shipped with your order that have been dispatched in error.
Once an order has been placed, cancellation of orders by the customer are not allowed.
4. Payment
You can be assured of secure shopping as Lucia Healing Arts uses Paypal and their latest encryption technology and a secure web server to ensure all transactions and information exchanged is completely safe and confidential.
All prices on this website are in Australian Dollars.
Lucia Healing Arts will not dispatch any goods until full payment has been received.
All prices on this website are in Australian Dollars.
Lucia Healing Arts will not dispatch any goods until full payment has been received.
5. Liability
Lucia Healing Arts shall not be liable to the Customer, or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the Products, other than expressly imposed by statute in terms of which it is not possible to limit or exclude liability.
6. Disclaimer
Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
Images and dimensions displayed on this web site should be regarded as illustrative and for informational purpose only. The actual products may vary slightly to the colours and dimensions stated.
Lucia Healing Arts may change the content of its terms and conditions at any time without prior notice.
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
Images and dimensions displayed on this web site should be regarded as illustrative and for informational purpose only. The actual products may vary slightly to the colours and dimensions stated.
Lucia Healing Arts may change the content of its terms and conditions at any time without prior notice.
7. Privacy
Lucia Healing Arts collects customer data which is provided voluntarily by our customers to be used for marketing and promotional use only and will not be disclosed to third party vendors.
All materials, including images, illustrations, designs, photographs, written and other material that are part of this site are copyrights, trade marks, and/or other intellectual property owned, controlled, or licensed to Lucia Healing Arts.
All materials, including images, illustrations, designs, photographs, written and other material that are part of this site are copyrights, trade marks, and/or other intellectual property owned, controlled, or licensed to Lucia Healing Arts.
8. Obligations of the Customer
As a Customer of Lucia Healing Arts you must provide current, complete, and accurate information about yourself at all times. You must provide your name, address, email address and
phone number when ordering to assist any reason needed by Lucia to contact you.
phone number when ordering to assist any reason needed by Lucia to contact you.
9. Legal
All readings are for entertainment purposes only and no guarantees can be made or implied,
and I cannot be held legally responsible for any decisions made as a result of information that is given.
Readings are available for ages 18 and over only.
Readings should never take the place of professional, medical or legal advice.
Please consult your physician if you are having any medical issues.
All readings are for entertainment purposes only and no guarantees can be made or implied,
and I cannot be held legally responsible for any decisions made as a result of information that is given.
Readings are available for ages 18 and over only.
Readings should never take the place of professional, medical or legal advice.
Please consult your physician if you are having any medical issues.